Customer Reviews

I went along to Greendale to look at a car and Shaun couldn't have been more helpful ,from the first viewing to the purchase of the car I was kept updated on the whole process fantastic service from a fantastic company thank you very much you made it so easy to buy a car would highly recommend

Would highly recommend Greendale's, great service from Shaun and was very helpful, no issues at all, a very smooth experience and would definitely go back in future!

Would highly recommend Greendale car sales if you are considering a new car. I went in and had a chat with Nick and told him what kind of car I had in mind and within days he had found what we were looking for and was able to purchase it for us and gave us a fair price for part exchange. We then dealt with Shaun who processed the sale very efficiently and arranged to have the windows tinted all within a short time frame. We picked up the car today and are very happy with our experience here. Thanks again!

I previously worked in the motor for over 10 years and I can honestly say that my experience with Greendale Car Sales has blown me away. From the moment I enquired, everything was handled efficiently and professionally. From the moment Shaun sent the video of the car in it's raw state and highlighted areas they were going to correct to the communication throughout. I had no hesitation placing a deposit from what I'd seen and heard in the video and the rest of the process was effortless. I drove up and met Nick who again was an absolute pleasure to deal with. The car was meticulously clean and drove very well. Paperwork was straight forward and I was away with my new car very quickly driving home with a huge smile on my face. These guys know how to look after people and I am definitely recommending them to friends and family. The little touches such has cola cubes and a thoughtful pack in the boot show that this dealership really have customer service at the forefront of their business model. My daughter loved the lego too and said to say thank you! Well done guys, you are certainly heads and shoulders above any other dealership I've ever bought from or even worked for. Exceptional service and extremely high quality cars. Thank you 👏😊

Very easy to deal with when selling my car to Greendale. Whole deal took under 5 mins and Nick even gave me a lift down the street afterwards!!!
Thanks again

Just like to say a huge thanks to Nick and Shaun for sourcing the car we wanted.
Great service, always very helpful, defo be back in the future!
Huge 👍 to all the team .

Just wanted to say many thanks to Shaun for the excellent service I received. Nothing was too much trouble and no pressure buying , Lovely car really pleased with it and when I’m ready to get my next one will definitely be back., and have recommended Greendale to family and friends !

Just bought a new car today with Shaun. What service! He was so professional and helpful. Made it all a very easy transaction. He is an asset to the company, I would definitely recommend Greendale.

I just bought my Audi A1, what a great experienced even though it was a long journey to see the car but its worth it. A huge thanks to Nick who help us all the way. fantastic company stress free.. If i can give 10 stars i would for amazing service and communication.. definitely coming back in the future for another car😁😁 Thank you Greendale.

Great service from Shaun and Nick. Everything they said they’d do they did. Would recommend.

A huge thank you to Greendale, Nick in particular; they showed such care and thoughtfulness, alongside great service and excellent communication throughout, when my parents were looking to sell their car. You made what could have been an extremely stressful task in selling their car, very simple and my parents were delighted with the price they received. A huge thank you. I would highly recommend Greendale.

If I could give 6 stars I would! The folks at Greendale (Nick especially) made buying my new Audi A3 a stress free experience. I was kept in the loop throughout the whole process and the car I received is immaculate. I never once felt pressured into buying the car or any added extras, their customer service is tenfold! I will absolutely be returning when the time comes for a new vehicle and would encourage anyone to do the same!

Just wanted to give a big thanks to Greendale Car sales,

Bought a Seat Leon FR from them, arrived today - process was so smooth and great service.

Car is in great condition - Big shout out to Shaun, one of the sales guys.

Big thank you for the team for the service provided. Definitely recommend.

After a horrible experience with a well known dealership, we decided to drive 2 hours to view a car with Greendale. I’m so glad we did! Shaun was such a pleasure to work with from the minute we arrived. The whole experience was very comfortable and informative with no pressure whatsoever. They accommodated us in every way possible, from holding the car, waiting for payment, delivering the car to us, taking ours away and even posting home our son’s phone he conveniently left in the glovebox! 🤦🏻‍♀️ Amazing business to deal with, I would 100% recommend! Love our new car. Thank you!

Excellent service and a shining example of how a garage/car sales should be, I could not recommend them enough.
I had an issue with a previous garage not communicating and then the car not being ready, waiting weeks for a car which didn't arrive and then the deposit not being returned....
I then found the same make and model but from Greendale car services and the difference was astounding. They were constantly in contact, went above and beyond to deliver my car, detailed in their description and communications. The car I received is first rate with every attention to detail possible. It was serviced, mot'ed, had checks done, paint correction and even the alignment perfected before I received it and valeted to look and smell like it just came from the factory. I thought I was purchasing a second hand car but what I received in terms of service and quality of the car I received felt like I was buying brand new from a showroom.
If your going to buy a car and this garage has it in stock, go there you won't be disappointed. Thanks all. Its been a pleasure!

Recently bought this car at GCS from looking at the car to collecting it was a very easy procedure everyone I spoke to were so helpful and friendly. Recommend this company very highly

Amazing service from start to finish. Would highly recommend to others. Kept informed throughout the process. Shaun and Nick- outstanding team.

Fantastic service from Shaun and Nick the 568 mile round trip from Mid Wales to collect my new audi rs3. First class service would highly recommend, thank you so much Rob Thomas

What a great service we received from Shaun Fairbairn at Greendale cars. The day we first went to look at some cars, all 3 had been sold that day. Shaun took details and managed to source exactly what we were looking for. Just less than 3 weeks, he had sourced, purchased and prepared the car for delivery to us. Great communication throughout, leaving us really satisfied. A must visit for anyone looking for great service in Hawick or the Borders. Thanks Shaun!

Would like to thank Nick and all his staff for the excellent service they are so friendly and not pushy they done everything for us and we’re a pleasure to deal with. Would definitely recommend them to anyone nothing is to much bother .Having had bad service from other car dealers it was a absolute pleasure to deal with Nick . Thank you once again for our amazing car.

Couldn’t recommend Greendale car sales enough, amazing service from start to finish. Shaun did everything he could to help me right from when I enquired about the car. Thank you so much again

I Bought my VW Golf Gti over a week ago and it's running smooth. I can't thank Nick and Shaun enough for there extremely good service as well as friendliness and the time for sorting everything out. 10/10 you won't be disappointed

Thank you Greendale Car Sales been a while lol our TRUSTY Nissan note is a great car and shows how trustworthy the cars you sell are , 2017 wow 👌 that's why we came back , thank you for you're GREAT customer service 😀 👍

My son recently bought a golf gti. The service we received from start to finish was second to none. Could not recommend Greendale enough. Thank you Shaun for all your help. Hope to do business again.

Thank you so much to you all! Excellent service can’t recommend you enough. We love our new car 🚗

Absolutely 5⭐️ service all round! Fantastic care by the team every step of the way!

had an excellent experience part exchanging and buying my new car at Greendale. Nick and the team were so friendly and helpful. Every step of the process was explained clearly and all the paperwork was done smoothly. I’ll definitely be back when it’s time for an upgrade 👍🏽🚘

Recently bought our second car from Nick, and couldnt be happier with the whole experience. Again it was very quick and easy from start to finish. Can't recommend Nick and the team high enough!

Nick from start to finish is absolutely outstanding. Never have I experienced a garage like this. No stress or hard selling. Dealt with my full sale over emails and phone calls. Nick handled everything so professionally and I cannot thank him enough. Will use this garage again and I can’t recommend highly enough to buy from.

Very pleased with it all, great service, car immaculate, all done on line excellent communication all done so fast. Would highly recommend. Even got sweets and cleaning products left in the car as a pressie. Well chuffed

Very trustworthy dealer
10/10

Bought a car from Greendale 3 weeks ago, car exactly as described, very happy with it. I live 350 miles away so the whole thing was done online, yes I had major reservation's, spending a lot of money on a vehicle I had not seen. Something I thought I would never do!! The whole process was beautifully handled by Shaun , every question answered, every reassurance given. The car turned up exactly as arranged and well prepared.
Just want to say if you have reservations about buying online Greendale are the people to deal with. Thank you for a brilliant service, It makes such a nice change. I will be buying another vehicle later this year and it WILL be from Greendale

I drove from East Yorkshire to collect my new car. The 4 hour drive back really helped to get to know the car and test it out properly. I was not disappointed. Great set of wheels. Great Customer service as well with my million and one questions by email. Both Nick and Shaun never grew tired of me :-) Thanks guys.

Collected my Seat Leon today, went in on Monday for a test drive and by Friday the car was ready to pick up. Top service from both the guys in the dealership, would highly recommend.

Picked up my Suzuki Ignis today. First class service from start to finish. Thank you Shaun and Nick for your all your help, it was a pleasure. Extremely happy with my new car. Will definately be recommending Greendale.

Just bought a ford focus ST line from greendale. Absolute mint condition, As for sales Shaun was absolutely brilliant so helpful , no desperate sales crap total genuine lad well done Shaun , This company has to be 5 STAR ALL ROUND . 100% will definitely be back thanks again lads one happy customer 👍👍

This is the second car I have bought from Nick. Great service and a very smooth seamless, process. A guy who knows his stuff and is easy to deal with. The car was absolutely immaculate when I picked it up. I would highly recommend him to anybody thinking g of buying a car.

So firstly I have to thank Nick this gentleman certainly knows how to deal with people.
From the off and first contact he has been sound not pushy ever and was always helpful the guys from start to finish understand what customer service is.
I have dealt with a few good dealers in the past but honestly never one who sets the bat that much higher. It was worth the distance travelled a great location and what a set up brilliant.
Thanks again to these guys going over and above for me on Saturday and making sure I was okay and making sure I was 100% happy before I set off home in my new car. This was prepared to the highest standard and honestly the best experience I have
had buying a car. Brilliant place and great people to deal with an absolute pleasure.
Be back again in the future without doubt. Thanks Paul.

Absolutely brilliant car from a fantastic company. Customer service absolutely spot on and sorted a couple of minor issues without fuss. Would recommend to anybody

I bought a car recently and the service I received was excellent, absolutely no hard sales talks, genuine, helpful, informative & super easy, I had my new car signed sealed & picked up within a week, will not hesitate to use Greendales again in the future, great job

Just bought a car from Greendale no hassle great company to deal with would use them again thanks to the team at Greendale cars well impressed.

Service at Greendales is outstanding, I have bought 3 cars off Nick over the years and the service just gets better and better. I would highly recommend visiting Greendale.

Brilliant service from the start from Shaun and Nick. Really clear and honest, provided a video to view from distance then arranged a no-pressure test drive. Car was prepared to a great standard for delivery, they went way beyond what I expected and the car was spotless when it arrived. A real pleasure to buy from them, would definitely do it again despite being a long way from me

Absolutely outstanding service from Greendale Car Sales
@Shaun Fairbairn has been absolutely outstanding. 5 🌟 service. Suffered a fall yesterday and a potential break of my foot so the team offered to deliver the car to me instead.
Highly recommend anyone whos thinking of getting a new car to go nowhere else but here.
Thanks again everyone at Greendale!

Fantastic service from Shaun and Nick at Greendales Car Sales,
Returning customer and they were very helpful friendly and patient with me whilst trying to to source the car I was looking for, not pushy at all they just wanted to make sure I got the car that I wanted and very pleased to say they did. Excellent customer service and would highly recommend anyone looking for a car to go here.

Bought a car here last week...what a fabulous team no pressure lots of advice easy to deal with and highly professional. Great team thank you Nick ...I’m enjoying my new car immensely.

New car absolutely love it! Sales reps could not say a bad word, very professional, make you feel welcome! Made it so easy to buy my car, would not hesitate to go back when I want another!

That’s my 5th car bought from Nick at greendale car sales, I can’t fault his friendly and honest attitude to myself and my family, a really friendly team who are really professional, I would recommend them to anyone.

I recently bought a golf gt which is my second car from greendale and once again the service I received was out of this world from Shaun and Nick. Everything was done through email and contact free. No problems and they got everything sorted for me just to pick car up when it was ready. Never once pushed for a sale. Great team, definitely would recommend them to anyone. Thanks again.

Fantastic friendly supportive service from Nick and all the staff at Greendale.

I recently purchased a Ford Focus ST-3 from Greendale Car Sales. A very relaxed and enjoyable car buying experience. Second to none sales and after-sales service from Nick and Shaun.
The car itself is absolutely spot on. Great value service plan also. I have been recommending Greendale Car Sales to friends and family, and will no doubt be using them when I am due my next car.

Thankyou for your excellent service. The Greendale Team were really helpful and friendly when selecting my new car. Would recommended for future use!

Brilliant team their not pushy in slightest they made the whole process so easy. Will definitely be back in future

Super company to deal with especially with current COVID-19 restrictions. Made every step as simple as could be.

From first contact to the deal been completed nothing was too much trouble for Nick at Greendale. With me been in North Wales and Greendale in the Scottish borders there was a big distance and with us been in lockdown, this I thought could have been a bit problematic. But through email conversations and detailed videos of walk rounds of the car I was happy to push ahead with a deal. I was given a very competitive price for my car and Nick delivered my car to my front door at 9.30 in the morning as promised. The whole process was easy, genuinely nice guy, truthful and would certainly recommend, would definitely use them again.

Absolutely amazing service 5* .Can’t thank Nick enough for what he done & the way things were in place due to covid 19. Couple of days after we said we’d take the car is was delivered straight to our door. Everything was stress free & I can’t thank Nick enough. Loving our new car!! 100% recommend Greendale. Thanks so much again

Friendly, efficient and reasonable. Really pleased with my experience

I bought a car from Greendale many years ago, so I had no reservations about buying from there again. Everything was so simple and the aftercare is second to none

Great service and kept us up to date with everything - highly recommend. Thanks again!!

Excellent service for both myself and Ryan's cars. No pushy sales patter, just genuine advice :) Ryan's life saver this week!

Best service me and my wife have had buying a car. From start to finish it's been really good. Would recommend you to loads of people. Really pleased with our car. Thank you so much

No pushy salesman patter. The team are amazing and so helpful. A huge assett to the town of Hawick and I honestly will never go anywhere else!! A* treatment from start

I'm really really fussy about my cars and traveled 400 miles to view and ultimately buy a car from here! Nick was 100% honest with description and couldnt be more accommodating! Not the usual used car pitfalls and a totally unpressured sale ! 10 out of 10

Just bought my third car from Nick at Greendales excellent service once again always goes beyond what is expected thanks again

First car purchase from Greendales and got great service , picked up car and was all serviced, mot done and spotless ,a first class service and would highly recommend them

Picked up my new car yesterday and safe to say I am thrilled to bits with it. Nick is extremely helpful and honest, not in the slightest bit pushy and nothing too much bother. Customer service is second to none and I would not hesitate in recommending Greendale to anyone. Will definately be a repeat customer when time comes to change my car. Thank you!

Great customer service, very friendly and helpful.

Excellent service. Great deal on your doorstep, recommend buying local.

Excellent friendly service.. Nothing was too much trouble. Would definitely recommend for a stress free experience of buying a car.

Great Vehicle, great price, great experience. Couldn't be more pleased. Thank you.

Nick, and the superb service he provides, is highly professional, totally open and transparent in all respects and it comes with absolutely zero car sales pressure. It was a pleasure purchasing our Honda Jazz from him. We needed a good, reliable car meeting specific requirements immediately upon retirement and our relocation to Hawick from 1st December, but I was working overseas and was not arriving until that same day. Greendale had come highly recommended to me so I contacted Nick. He not only sourced to meet, and even bettered, our requirements but held the car without seeking any commitment from us, for over 3 weeks. Upon arrival it was perfect and on the road immediately. Couldn't believe such great service and totally open, honest help existed.
Thank you Nick. You made it all stress free.
Great service and a great car. You will receive my highest recommendations constantly